Contact Us

Contact Gorilla Parts USA

Email: gorillapartsusa@gmail.com

Phone: 323-451-9695

Email is the fastest way to reach our small customer-service team. Phone responses may take longer.

All returns must be authorized by Gorilla Parts USA before they are shipped back. Unauthorized returns may be refused.


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Return Policy

For complete current terms, please review our Return and Refund Policy.

Contact Gorilla Parts USA within 7 calendar days of delivery before returning an eligible product. Approved returns must be received within 14 calendar days after return authorization. Customer-choice returns are subject to a 20% restocking fee.

Electrical and electronic parts are final sale. No returns, refunds, or exchanges are accepted on electrical or electronic items, except where required by applicable law.

Professional Safety Packaging and Fast Delivery 

 

 


Shipping

   
United States - 48 Contiguous States
 
Unless Free Shipping is noted on your item, buyer pays shipping and handling.  
 

Standard Express

  • In-stock items shipped from our warehouse will typically arrive in 3-6 business days. The day the order is placed is not calculated in the date range and business days do not include weekends and holidays
  • Items shipped directly from our vendors take additional time for delivery.
  • Large and / or heavy items may require additional charges and shipping time. 

Guaranteed Express

  • Orders placed before 9:00 PM Central Time will ship the next business day with a deliver date of 2-3 business days for In-Stock items. Business days do not include weekends or holidays. Shipping department will utilize air service unless expedited ground service is faster. A street address is required.

Overnight Express

  • Orders placed before 11:30 AM Central Time will be delivered within the next business day for In-Stock items. Business days do not include weekends or holidays. A street address is required.
  • Expedited shipping is not available for items that are drop-shipped from vendor warehouses.


Order Amount Standard Express Guaranteed Express Overnight Air Express
US Dollars 3-6 Business Day Delivery 2-3 Business Day Guaranteed Next Business Day Delivery
$0 - $25.00 $6.95 $14.95 For 
Alaska, 
Hawaii, & 
US Territories: 
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$30.95 For 
Alaska, 
Hawaii, & 
US Territories: 
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$25.01 - $50.00 $7.95 $17.95 $38.95
$50.01 - $75.00 $9.95 $19.95 $43.95
$75.01 - $100.00 $11.95 $21.95 $48.95
$100.01 - $150.00 $13.95 $23.95 $53.95
$150.01 - $200.00 $15.95 $25.95 $58.95
$200.01 - $300.00 $17.95 $27.95 $63.95
Over $300.00 $18.95 $28.95 $68.95

 

 

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