For the Fastest Response Time Email: shopatvparts@gmail.com

Contact:

We are small company so calls maybe delayed faster response by email!

ALL RETURNS MUST BE AUTHORIZED BY US BEFORE RETURNING! IF NOT YOU WILL NOT RECIEVE REFUND.

Return Mailing Address:

PO. BOX 89095

Atlanta, GA 30312

Return Policy

We offer a 7 day warranty for manufacturers' defects. Electrical parts are NOT warranty if installed on the vehicle.

1. If you received the wrong part, contact us for a Exchange or Refund. The wrong item must be returned with in 7 days for the correct part or a refund. We will ship a replacement as soon as we receive the incorrect item back. If you cannot wait for this, we will charge and ship the new item, then refund the incorrect item as soon as we receive it.

2. If you order a part and decide you don't want it, then you can still return it with in 7 days subject to a 20% restocking fee. You will not receive a refund on any shipping or handling costs. You will receive a refund on the cost of the item(s) returned, less the restocking fee. If you have damaged the item, or it is damaged caused by incorrect packaging, then we will not accept the item. 

3. Tools and Electrical Parts (rectifiers, regulators, coils, bulbs, flashers, fuses, controllers, etc.) are non-refundable.

4. Returns must be received within 7 days of the shipment date. Customers are responsible for returning the merchandise at their own expense. The freight collect and COD packages will be refused. 

Professional Safety Packaging and Fast Delivery 

Shipping

United States - 48 Contiguous States   UNLESS FREE SHIPPING IS NOTED ON YOUR ITEM, BUYER PAYS SHIPPING AND HANDLING.     Standard Express In-stock items shipped from our warehouse will typically arrive in 3-6 business days. The day the order is placed is not calculated in the date range and business days do not include weekends and holidays Items shipped directly from our vendors take additional time for delivery. Large and / or heavy items may require addtional charges and shipping time.  Guaranteed Express Orders placed before 9:00 PM Central Time will ship the next business day with a deliver date of 2-3 business days for In-Stock items. Business days do not include weekends or holidays. Shipping department will utilize air service unless expedited ground service is faster. A street address is required. Overnight Express Orders placed before 11:30 AM Central Time will be delivered within the next business day for In-Stock items. Business days do not include weekends or holidays. A street address is required. Expedited shipping is not available for items that are drop-shipped from vendor warehouses.   Order Amount Standard Express Guaranteed Express Overnight Air Express US Dollars 3-6 Business Day Delivery 2-3 Business Day Guaranteed Next Business Day Delivery $0 - $25.00 $6.95 $14.95 For  Alaska,  Hawaii, &  US Territories:  Contact Us $30.95 For  Alaska,  Hawaii, &  US Territories:  Contact Us $25.01 - $50.00 $7.95 $17.95 $38.95 $50.01 - $75.00 $9.95 $19.95 $43.95 $75.01 - $100.00 $11.95 $21.95 $48.95 $100.01 - $150.00 $13.95 $23.95 $53.95 $150.01 - $200.00 $15.95 $25.95 $58.95 $200.01 - $300.00 $17.95 $27.95 $63.95 Over $300.00 $18.95 $28.95 $68.95